Please note that EBMX strongly advise that power kits are installed by professionals at approved EBMX dealer. If you choose to install a power kit by yourself, you are fully acknowledging the risks you take (to yourself and the power kit/bike).  Failing to install a power kit correctly or preforming modifications to your bike yourself could result in damage to your power kit/bike or to yourself. EBMX and our dealer network take no responsibility for issues arising from self-installation of power kits. 

Please pay attention to three important matters.

1. Water – Do not use high pressure water guns on the bike near the controller and battery. Be extra diligent around water. Water causes 99% of issues. If you do get the bike wet, and it won’t turn on, put it in the sun for 24 hours before you file a technical troubleshooting request. Do not use compressed air to dry out your bike. This will only complicate matters further, and potentially push the water further into the connectors.
2. Do not hold wide open throttle on a high power map for extended periods of time. You could cause damage to the motor.
3. If you have a problem with your bike, please consult the troubleshooting guides. If after consideration of consideration of troubleshooting instructions you still have an issue, follow the contact us instructions. 

If issues arise with the self-installation of your power kit, you will be required to fully read this document and contact the EBMX dealer where you purchased your kit with the requested information provided on the inspection sheet at the end of this document. You will be charged a tech support fee of $125 USD and once paid, you will be contacted to arrange a suitable time for troubleshooting help.  Please note that if the issue with your bike turns out to be a manufacture error or issue, you will be fully refunded your payment.